REFUND POLICY

Thank you for using UsedVIN. Please read this Refund Policy carefully before purchasing any digital product or service.

1. Digital Products and Instant Delivery

All products and vehicle history reports are digital goods delivered instantly after payment. Once the report has been generated and made available, the delivery is considered complete.

By completing your purchase and accessing the report, you expressly consent to the immediate supply of digital content and acknowledge that you lose your right to cancel or request a refund under the UK Consumer Contracts Regulations 2013.

2. Non-Refundable Payments

All payments are final and non-refundable, except where required by law. Refunds are not available if:

• The report has been successfully generated and delivered;
• Some data (e.g. photos, theft or damage records) are missing due to unavailable data sources;
• You changed your mind or made an accidental purchase;
• Bonus codes expired or were not used within 30 days.

3. Incomplete or Faulty Reports

If a report cannot be generated due to a technical error or payment issue, contact support@usedvin.com within 7 days. We will investigate and may issue a replacement report or refund at our discretion.

4. Subscription Payments

All subscription fees are non-refundable once charged. You may cancel your subscription at any time; cancellation stops future charges but not refunds for past payments.

5. Governing Law

This Refund Policy is governed by the laws of England and Wales.